Answers your audience can trust
Customer agents answer, welcome and assist around the clock, grounded in your own docs and moderator answers.
The work that never stops, handled
Answers, 24/7
Grounded in your docs and moderator answers, with the source attached.
Welcomes newcomers
New members get oriented the moment they arrive.
Assists moderators
Repeat questions handled, unsure replies flagged for a human.
Learns as you grow
Keeps learning from your docs and your moderators' expertise, for a unified AI and human experience.
Wherever your audience lives
We support the channel your audience already uses.
Discord
Joins the channels you grant and replies in your voice.
Telegram
Add the agent to your group and it starts answering.
Your website
An embedded widget on your site or docs.
Slack
Grounded answers without leaving the thread.
Switch on what your audience needs
Start simple, enable more as you grow.
Answering modes
Proactive, or only when mentioned. Per channel.
Channel access
The agent only speaks where you let it.
Support ticket mode
Turn a conversation into a ticket for a human.
Feedback module
Upvotes and downvotes on every answer.
Learns from history
Knows what has already been answered.
Fresh knowledge sources
Docs, websites and code repos, kept up to date.
Analytics and FAQ analysis
Spots your real FAQs and how the agent is used.
Knowledge gap detection
Shows what your docs cannot answer yet.
Topic filters
Topics the agent will stay out of.
One agent, many responsibilities
Customer support
Product and account questions, answered from your docs.
Community growth
Keeps conversations alive and hands moderators the signal.
Technical support
Integration and troubleshooting help from your changelogs and API docs.